CanineKidneyHealth.com is operated by Five Leaf Pet Botanicals, 3601 Hwy 7 E, Suite 1005, Markham, ON L3R 0M3, Canada. We protect your privacy as if it were our own. We never sell, trade, rent or reveal your personal information to others.
When you place an order, contact us or sign up for our emails, we collect information such as your name, shipping and billing address, email address, phone number, order details and the contents of your messages.
Like most websites, we collect certain information automatically when you visit, including your IP address, browser and device type, and the pages you view. This is collected through cookies and similar technologies.
Payments are processed through secure, encrypted, industry-standard payment processors. Full card numbers are never visible to our staff and are not stored on this website.
We use your information to process and deliver your orders, send order confirmations and shipping updates, answer your questions and provide customer support, send you emails about our products and specials if you have signed up (you can unsubscribe at any time using the link in any email or by contacting us), and improve our website and advertising.
We share information only with the service providers who help us run our business: shipping carriers (FedEx, USPS), payment processors, our email service provider, and website analytics and advertising partners such as Google. Each receives only what it needs to do its job. We never sell your personal information.
We use essential cookies to make the site and checkout work, and analytics and advertising cookies (including Google Analytics and Google Ads) to understand how the site is used and to measure our advertising. You can control cookies through your browser settings and opt out of personalized advertising through Google's ad settings.
Our website uses encrypted (SSL) connections. We keep order records as needed for accounting, legal and warranty purposes.
You may request access to, correction of, or deletion of your personal information at any time by contacting us. Depending on where you live, you may have additional rights under local law; we honor reasonable requests regardless of location.
Our website is not directed to children under 13, and we do not knowingly collect their information.
If we update this policy, we will post the new version here with a new effective date.
Call 1-866-610-6004 or +1-905-513-1097, Monday through Friday, 9 am to 5 pm Eastern, or use our contact form.
Sign up for our FREE Newsletter that includes tips and tricks that you can get started with today to help support your dog's Kidney Health!
